Bestourspt

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live it well

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About Us

Bestourspt® is a private tourism company in Lisbon, dedicated to creating unique and memorable experiences across Portugal. Our multilingual and experienced team is the strength behind our service, ensuring comfort, safety and excellence.

Discover iconic destinations such as Sintra, Cascais, Lisbon, Ericeira, Arrábida and Fátima with private transfers, cultural tours and tailor-made experiences. 

Our mission is to take you beyond expectations, offering the opportunity to explore the best of Portugal with quality and style. 

Rated 5.0 on 210 Google Reviews – our clients’ trust is our best recommendation. 

Bestourspt® – This Life… Live It Well ® Registered Trademark No. 748568 (INPI Portugal)

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Obidos Catelo de Obidos Fátima Sintra - Palácio da Pena Parque Grutas
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Testimonials

What people say

Steven Coleman - Several Countrys -

"My family, some friends and I arrived in Lisbon on our first visit to Portugal. Andreia picked us up at the airport and she was wonderful. Her colleague Goncalo drove us to our next destination; Fatima. He was very kind, helpful and supportive. Creative problem solving with all of our bags : ) and just a great person. He was so good, that we asked him to drive us to Spain. Then France. Then Italy. He stayed with us during our entire European visit. And I must say that Bestourspt took good care of us. We will use them again in the future."

Ansley Eller - Transfer -

"Bestourspt was an absolute LIFESAVER for us after Storm Kristin almost derailed our trip. This review is long, but I think it will be helpful for anyone scanning Google (as I did) and trying to find businesses with real reviews from real people. Here is mine!During our final night in Lisbon, Storm Kristin blew through Portugal and caused major disruptions to highways and railways — thousands of trees were down. As a result, all trains from Lisbon were suspended, and we were told it could be days before service resumed. We were already at the train station with our luggage (and checked out of the hotel) when we found this out. We needed to reach Porto. I panicked and started Googling and asking ChatGPT for alternative ways to reach Porto (buses were an option, but everyone affected by the rail shutdown was also trying to take them). That’s when I found Bestourspt online. I didn’t have time to research extensively, so I took a chance and messaged the WhatsApp chat on their website. Within minutes, the owner, Nuno Correia, responded and told me he could arrange a driver and Mercedes van within the hour to take us to Porto (a 3–4 hour trip). He provided everything upfront: pricing, exact pickup location, electronic paperwork & information about the business — all clear and professional. I’m not someone who usually makes impulse decisions, but in this case I’m glad I did. I booked/paid immediately, and true to Nuno’s word, our driver and van arrived exactly one hour later. Once we were inside the van (which was exactly as advertised and perfect for an extended trip), I thought to myself, “Oh thank goodness!”Now…where shall I begin? António Calçada was our driver from Lisbon to Porto, and we truly could not have asked for a better experience. Sometimes while traveling, you meet someone who instantly feels familiar — deeply kind, genuine, and trustworthy — and António is exactly that. He is professional, attentive, and adapts to give his clients the type of road trip they want. Looking for some quiet time to sleep? That’s perfectly fine. Want to learn about the history and culture of the places you pass through? Hopefully so, because this is where António really shines! He has a tremendous amount of knowledge about Portugal, and his English is excellent. Because of the terrible storm the night before, many highways were closed and we had to take backroads through small towns (often with no cellular service). Luckily, António knew the way. Onward we went — around fallen trees and street signs — all the way to Porto. A few hours later, we arrived in great spirits and with a full list of recommendations for food, things to do, and sights to see. Our trip would continue! He even messaged us afterwards with recommendations for our next city. How funny…when I first thought about booking a taxi for a 3-4 hour drive (post-hurricane), I felt dread. Who would’ve thought it would become one of the highlights of our trip? In just one afternoon, we walked away with a lifetime friend. Thank you, António, for making the best of our storm-related circumstances and turning a stressful situation into a wonderful experience. We will see you again one day!"

Maria José - TOURS -

"Foi uma maravilhosa experiência conhecer as Grutas de Mira de Aire. Não conhecíamos e foi uma surpresa agradável conhecer as maravilhas da natureza nessas grutas. Foi incrível !!!!"

John Taylor - Luxury Real Estate - CORPORATE -

"We had an event organized in Lisbon with more than 40 people from all over the world. We would like to sincerely thank Nuno, Ana, and the entire team for their professionalism, availability at all times, kindness and excellent communication. We had a wonderful personalized experience in Lisbon and they made a major contribution to it.We could not have a better transportation company and we will be very pleased to contact them again if an opportunity arises. We certainly recommend their amazing service. They are very transparent, vans are very comfortable, clean and perfumed. Their company name is not a lie, they are truly the "Bestours" in Portugal. On behalf of all the John Taylor team and the more than 40 guests during the event, thank you so much!"

Marilyn Feaster - Reviews -

"Antonio was an ideal host! He enthusiastically showed us the highlights of Lisbon, shared historic information about what we visited, and was sensitive to our requests (and energy level after being awake for 30+ hours). He met us at the airport and was congenial, respectful, and negotiated the narrow streets of Lisbon making it an incredibly interesting first day for us. The second day was just as magical- even with the rain, it was fun being with him! We highly recommend him."

Rafael Sanchez - TOURS -

"El servicio, la amabilidad y el conocimiento de Besttourspt hacen de la visita a Portugal una experiencia fabulosa e inolvidable.Es importante mencionar que el transporte es en excelente vehículo, hablan varios idiomas y, las visitas a las diferentes atracciones son muy flexibles con el tiempo, permitiendo así, disfrutar a nuestro ritmo."

F.A.Q. - Frequently Asked Questions

F.A.Q. – Frequently Asked Questions

Bookings & Payments

How can I book a private transfer in Lisbon or a tour in Portugal with Bestourspt®?

You can book your transfer immediately through the online store on our homepage, or alternatively via the “Get a Quote” page, by WhatsApp, or by email.

Our private tours are booked via the “Get a Quote” page, by WhatsApp, or by email.

After payment, we always send a digital voucher with all the details.

Which payment methods do you accept?

At Bestourspt®, clients can choose from several payment options, depending on how the service is booked:

1) Transfers booked through our online shop (website):

  • Secure Stripe payment link — pay with Visa and Mastercard
  • Bank transfer — with payment instructions to our Revolut account

2) Transfers or tours requested through the “Get a Quote” form:

  • Secure Stripe payment link — pay with Visa and Mastercard
  • Bank transfer to Wise or Revolut
  • Bank transfer to a Portuguese bank account
  • Reduniq — pay with Visa and Mastercard
  • PIX — available for Brazilian clients (upon request)

Can I pay only a part to confirm the booking?

For weddings and events: typically 50% to confirm and 50% up to 1 month before the service.

For single transfers and tours: full payment is required to confirm the booking.

Cancellations & Changes

What is your cancellation policy?

Single transfers & tours:

  • Up to 48h before: full refund (minus bank fees)
  • 48h to 24h: 50% refund
  • Less than 24h: non-refundable

Weddings / events and large-scale services:

  • Up to 15 days before: full refund (minus bank fees)
  • 15 days to 72h: 50% refund
  • Less than 72h: non-refundable

What if I don’t show up (no-show)?

It is considered a no-show and it is non-refundable.

Transfers Operation

Do you operate 24/7?

Yes — including nights, weekends and public holidays.

Do you wait if my flight is delayed?

Yes. We monitor flights/cruises; the updated arrival time becomes the reference for pickup time. In exceptionally long delays, rescheduling is subject to availability.

How much free waiting time is included?

  • Airport: 60 minutes (after landing or schedule pickup time)
  • Ports / train stations: 30 minutes
  • Other pickups: 20 minutes
  • Extra waiting time: €12 per 15 minutes (per vehicle)

Do you provide child seats?

Yes, upon request and free of charge.

Are your transfers private or shared?

Always private, with a professional driver dedicated to your party.

Where do I meet the driver at Lisbon Airport?

Bestourspt® drivers do not wait inside the terminal. The meeting point is outside Arrivals, exits 5–7, by the main Metro entrance.

You will be contacted via WhatsApp after landing. Free waiting time is 60 minutes after landing, then €12 per each additional 15 minutes.

Private Tours

Can I book a private tour anywhere in Portugal or Spain?

Yes, but services must start or end in the Lisbon district.

Can I customize a tour?

Yes. All tours are private and tailored to your interests, pace and schedule.

Weddings & Groups

Do you provide transportation for weddings in Portugal?

Yes — airport transfers, guest logistics, venue shuttles and premium vehicles for the couple.

Can you handle large groups?

Yes. In addition to our private vehicles, we can arrange coach/bus transportation for large groups.

Other Questions

Do your drivers speak English?

Yes — our team speaks Portuguese, English and Spanish.

Can I book a round-trip transfer at the same time?

Yes — recommended to secure schedules and conditions.

Are your prices fixed or do they vary?

Our prices are fixed and transparent: private vehicle with a professional driver, tolls, VAT, Wi-Fi and bottled water. No hidden fees.

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